Christmas Gift Posting Dates
UK Deliveries
- Deadline for UK Standard Recorded Delivery: Friday 19th December
- Deadline for UK Special Delivery: Monday 22 December (guaranteed next day)
Our office will be closed between Christmas and New Year: orders received between 23rd - 31st December will be dispatched on 2nd January.
General Ordering and Delivery Information
Any order, no matter how many items it contains, can only be delivered to a single address.
Where do we Deliver?
We deliver gifts to any address in the United Kingdom (including Northern Ireland, the Scottish Highlands and Islands, the Isle of Man, the Channel Islands*).We currently do not deliver to British Forces Post Office (BFPO).
For information on delivery to a non-UK address please contact us with full details, and we will respond to you as soon as possible on whether or not we can arrange delivery and what the price will be.
What are the Delivery Options?
All delivery dispatch timings are subject to availability and security/payment authorisation.Post and packaging charges apply as detailed below
1) Standard Delivery UK
1 gift: £4.95Each additional gift: £0.50p
- Delivery takes ~ 1-3 days from posting, using Royal Mail 1st class, recorded delivery.
- Signature will be required.
- Track & trace is available using this service but it only tells you whether the parcel is in transit with Royal Mail, delivery attempted or if it has been signed for. Details of the signature are only available on-line approximately 24 hours after signature received.
2) Guaranteed Next Day UK
1 gift: £6.95Each additional gift: £0.75
- Via Courier : signature will be required.
3) Guaranteed next day (Mon-Fri) before 9am
1 gift: £7.95Each additional gift: £1.25
- Via Royal Mail Special Delivery
3) Guaranteed next day (Sat) before 9am
1 gift: £8.95
Each additional gift: £1.50
* Via Royal Mail Special Delivery
* We can only offer our standard delivery service for Northern Ireland, Scottish Highlands and Islands, Channel Islands, Scilly Isles, Isle of Man, Isle of Wight
International Delivery
Please call or email our customer services before placing your order. Terms & Conditions of delivery
- A signature is required for all orders. Someone must be at your delivery address to sign for your parcel between 8am and 6pm.
- Goods must be in stock.
- For orders placed before 12 noon we aim to dispatch the same day.
- Orders placed after 12 noon are dispatched the following working day.
- All dispatch timings are subject to availability and security.
- All orders placed over the weekend are dispatched on Monday, except on bank Holidays, when they will be dispatched on Tuesday.
- Orders that contain pre-order products (i.e. not currently in stock) will be dispatched as soon as all products are in stock.
- For multiple orders if you would like your gifts shipped as soon as stock is available, please contact customerservice@getwellgifts.co.uk as a separate P&P charge will apply to each dispatch.
- Please also note that during busy seasonal times of year there may be a slight delay in the dispatch of your order, so please check our homepage for details in the unlikely event that you'll need to allow extra time for delivery. Orders paid for by cheque will be held for 7 days to await clearance.
Can you deliver to Hospitals in the United Kingdom?
Yes.- For delivery to hospitals please include the recipient's room number, and ensure before ordering that the recipient is not scheduled for discharge within the window of delivery. In some hospitals parcel deliveries may not be permissible.
- Please ensure you telephone the hospital before ordering, to inquire about their policies. There are multiple steps in the delivery process within hospitals, and each hospitals procedures can vary, we can only be responsible for ensuring signed delivery at the designated initial point of receipt within the hospital. We recommend that you follow up your order with a call to the Ward to ensure delivery to the patient.
Can you deliver to business addresses in the United Kingdom?
Yes.- However, as signature is required for all deliveries please ensure that the correct address is given for such purposes.
- This may include providing details such as a building name, department and floor number.
Can I send to multiple delivery addresses?
If you wish to send packages to different addresses you will need to place separate orders. You can however send multiple packages to the same address; you will need to select the appropriate option for delivery, when at checkout.Delivery Charges
When placing your order, you will be asked to identify your delivery preference and the costs will be shown before any payment is requested.- Please note that all parcels, regardless of delivery method, will have to be signed for and therefore please provide us with the most appropriate address for you to receive these goods. Deliveries abroad (outside of UK)
