Privacy and Security

Security Information

We guarantee that every online purchase you make from our site is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL).

Look for the yellow padlock in the bottom-right of your browser as you enter the Checkout section of our site.

SSL Certificates give a website the ability to communicate securely with its web customers. It is used to identify the merchant using it and to encrypt your credit card transactions, and other sensitive, data. Without a certificate, any information sent to a website can be intercepted and viewed by anyone. The yellow padlock in the bottom-right of your browser during checkout guarantees to you that GetWellGifts is a secure site.

Privacy

At GetWellGifts we are committed to protecting your privacy We use the information you provide to assist you with your enquiries. Please read on for more details about our privacy policy.

By accessing or using GetWellGifts website, you agree to the terms of GetWellGifts Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. GetWellGifts reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

What information we hold about you

GetWellGifts recognises and appreciates the importance of responsible use of information collected on this site. If you have bought something from us we will have your email address, phone number and address. If you choose to deliver items to a third-party we will have their name and address. Information is only used to help us deliver the parcels and to contact you. You may also optionally decide to receive promotional information from us. You can opt-out of this at any time by using 'My Account and unsubscribing'. We also maintain an order history of your purchases. This allows us to track your deliveries and review your past purchases.

We also collect information of a general nature about how many 'hits' our website gets and site traffic patterns which tells us which areas of the site are being visited. This can help us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site.

Our site also uses 'cookies'. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping cart and act as place markers when you move around the site. They also enable us to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour.

If you experience problems with our site when you try to buy items, this may be linked to how you have set up your security settings in your web browser. If you have set your Security Settings in Internet Explorer to 'high', you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional".

What is Remember Me?

Selecting 'Remember Me' when you login allows you to avoid having to enter your email address and password when you login to the website, until you select 'Logout'. 

'Remember Me' works by placing a cookie on your computer that holds a unique identifier connected to your login details (username and password) but does not store your personal information. While active, the cookie 'remembers' your login details. When you select 'Logout', the cookie is no longer active.

If you have selected 'Remember Me', each time you visit the website, you will be automatically remembered without having to enter your login details (your email address and password) before checkout.

Selecting the 'Remember Me' option when you login to the website allows you to be 'remembered' on that computer until you select 'Logout'. To logout of the website and to disable 'Remember Me' from working, you must select 'Logout'.

While you have 'Remember Me' active, anyone using your computer can access your GetWellGifts Online account, including your registration details. If you are using a public or shared computer either at work or at home, be aware that selecting 'Remember Me' could allow someone else access to your GetWellGifts account and registration details. You should only check 'Remember Me' if you are sure you will be the only person using your computer.

To be 'forgotten' after you have selected 'Remember Me', you must select 'Logout'. You will need to select 'Remember Me' again if you wish to be 'remembered' on your computer again after selecting 'Logout'.

Your choices with respect to personal information

Personal information you provide is never given to third parties except those we may have to disclose your information to complete your order, such as service suppliers e.g. Royal Mail or couriers. By using our web site you consent to us using the personal information you have given GetWellGifts and our trusted partners, as outlined in this Privacy Policy. We only inform you of products, services and special offers available from GetWellGifts, with your consent. You can opt-out of this at any time by unsubscribing in 'My Account'. GetWellGifts reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.